Frequently Asked Questions
Get back on your wheels with quick answers to your questions.
How long does shipping take for my scooter order?
Standard shipping usually takes 3-5 business days within Australia, while express shipping options are available for delivery within 1-2 business days.
Do you offer professional assembly services?
Yes, all scooters purchased in-store come with free assembly. For online orders, our scooters are 95% assembled and include a guide for the remaining simple steps.
What is your return policy on pro scooter parts?
We offer a 30-day return policy for items in original, unused condition. Please note that once parts like grip tape or bearings are installed, they are no longer eligible for return.
Do scooters come with a manufacturer warranty?
Most of our scooters and components come with a 6 to 12-month manufacturer warranty covering structural defects. This does not cover normal wear and tear from stunt use.
Can I pay using Buy Now, Pay Later services?
Absolutely. We support Afterpay, Zip, and Klarna, allowing you to split your purchase into interest-free installments.
How do I know which scooter size is right for me?
As a general rule, the handlebars should sit between the rider's hip and belly button. Check our comprehensive Size Guide on each product page for specific measurements.