Returns & Exchanges

At Scooter Hut, we want to ensure you are completely satisfied with your ride, which is why we offer a 30-day return policy for unused products in their original packaging. Whether you have changed your mind or need a different size, our team is here to help you get back on the track as quickly as possible.

1

Check Eligibility

Ensure your items are in brand-new, unassembled condition with all original tags and packaging intact to qualify for a full refund or exchange.

2

Submit a Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return and receive a Return Authorization number.

3

Pack and Ship

Securely pack your gear in its original shipping box and attach the provided return label, then drop it off at any authorized shipping location.

4

Refund Processing

Once our technicians inspect your returned items, we will process your refund or dispatch your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing